Adding an autoresponder requires the actions listed below:
1. To add an autoresponder, click Add. The user interface will change.
2. From the Character Set menu, pick a character set.
Note:
The character set value is set to utf-8 by default.
3. Enter the number of hours you want the autoresponder to wait before sending another email to the same address.
For instance, an autoresponder with a 24-hour interval that receives an email on Monday morning at 8:00 AM answers right away. If the same email address sends a message before Tuesday at 8:00 AM, the autoresponder won't reply again.
Note:
When the interval is set to 0, the system automatically responds to each email.
4. Enter the email address you want to respond to in the Email text box.
Important:
Each email address can only have one autoresponder added. An error warning will show up in the UI if you try to add more than one autoresponder for a given email address.
5. Type the username you want to appear in the response in the From text box.
6. Enter the subject that you want to appear in the response in the Subject text box.
7. Check the HTML box if the response message contains HTML tags.
8. Enter the text of your response in the Body text box, for example :
I won't be back at work until July 2nd. In an emergency, you can call me on my cell phone.
Note:
The%subject%,%from%, and%email% tags can be used to represent information in the body of the message, such as the sender or subject of an incoming email. Percentage symbols (%) are used as tags' markers.
9. Decide on an entry time. Either Immediately or Custom are options.
Note:
The system converts the time to Greenwich Mean Time (GMT) based on the user's workstation operating system time.
This function reformats times into 24-hour notation using 12-hour notation. For instance, the system will reformat the time to 6:30 PM if you choose 18:30 as the start time.
10. Choose a stop time that is after the specified start time. Either Never or Custom are options.
11. Press Create.
